Anomalisa (2015) · 9 quotes
Sometimes there's no lesson. That's a lesson in itself.
Michael Stone
What is to be human? What is it to ache? What is it to be.. alive? Each person you speak to has had a day. Some of the days have been good, some bad. Each person you speak to has had a childhood. Each has a body. Each body has aches. Look for what is special about each individual. Focus on that. Remember there is someone out there for everyone. Our time is limited, we forget that. Death comes, that’s it. Soon it’s as if we never existed. So, remember to smile.
Michael Stone
Always remember the customer is an individual. Just like you. Each person you speak to has had a day. Some of the days have been good, some bad, but they've all had one. Each person you speak to has had a childhood. Each has a body. Each body has aches. What is it to be human? What is it to ache? What is it to be alive? [scoffs.] I don't know. What is it to ache? I don't know. What is it to be alive? I don't know... Uh, yes. "How do I talk to a customer?" How do I talk to a customer? These are the important questions for a customer service representative. What do I say? Do I smile while I'm on the phone? Well, they can tell, if you're smiling, even if they can't see you. Did you know that? Try it as an experiment on the phone with a friend. Try it. Go ahead. Watch. [turns around.] I'm lost. [chuckles and turns back around.] See I was smiling when I said that? I've lost my love. She's an unmoored ship and she's drifting off to sea. I have no one to talk to. I have no one to talk to. I have no one to talk to. I'm sorry. I don't mean to burden you with that, I just don't know what else to do because I have no one to talk to... Be friendly to the customer. Think of the customer as a friend... [sighs.]
Michael Stone
I think there's something very very wrong with me...
Michael Stone
I think you're extraordinary.
Why?
Michael Stone
I don't know yet. It's just obvious to me that you are.
Everyone else
Sorry, I-I grabbed your hand.
Michael Stone
It's okay.
Everyone else
It's a reflex. I'm usually sitting next to my wife.
Everyone else
But I don't like to fly.
Michael Stone
I said it's okay.
Michael Stone
You can let go now though.
Michael Stone
Who are you Donna? Who are you, really?
Everyone else
Oh for ****'s sake!
Everyone else
Sorry honey. Mommy said a bad word.
Everyone else
Oh for ****'s sake Michael. I don't know who I am. I mean, who are you? Who is anyone? Who could answer that question?
Everyone else
I understand that you had a guest in your room last night.
Michael Stone
Is that a crime?
Everyone else
No, not at all. Certainly hoteliers are in the business of being discreet about our guests' philandering.
Michael Stone
Philandering?
Everyone else
No, it isn't that. M-My choice of words - - It's not about that at all. It's...
Michael Stone
How do you even know that, anyway?
Everyone else
Well, I... Mr. Stone, may I be candid with you?
Michael Stone
I guess. I don't what the hell you're getting at.
Everyone else
Well, I -- um -- I love you.
Michael Stone
Right. I'm leaving.
